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  1. RC Pet Products - Customer Support
  2. Orders

Orders

Ordering FAQ

  • What should I do if my package may be lost?
  • Can I cancel or modify my order once placed?
  • Can I combine promotional offers?
  • I did not receive a confirmation email, did my order go through?
  • I received the wrong item?
  • Why is an item missing from the order I received?

Payments/ Security

  • What payment options do you offer?
  • When will I be charged for my purchase?
  • Are payments on the website secure?
  • Do you offer Gift Cards?
  • I forgot to apply my discount code at checkout, can I add it to the order after the fact?
  • Why isn't my discount code working?

Pricing

  • Do you offer price matching?
  • Do you offer price adjustments?

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