Quality Promise

We stand behind the legendary quality and craftsmanship of our products. That’s why we are committed to offer a replacement guarantee on all our products - except RC Pets Toys - for the life of your pet.

Missized, outgrown or lost products are not covered under this guarantee.

Due to the discontinuation of a particular part or colour, identical replacements may not always be available. In those rare cases, we will replace them with the closest matching product and/or colour.

 

To submit a guarantee claim, please complete the Quality Promise Form to start the process. 

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